Library Technician (Circulation Services), NF-1411-03

MAJOR DUTIES:  Is responsible for all circulation service operations. Assists in the training of new library aids and technicians on circulation tasks. Independently performs circulation and registration duties by implementing established procedures for circulation functions. Maintains automated and/or manual circulation files to include all charged-out materials, user database files, registration files, reserves, document delivery, interlibrary loans, lost items, and overdues. Implements established procedures for overdue materials. Makes arrangements with customers for replacement of lost or damaged items, following relevant AFIs and local guidance. Using established procedures, maintains reserve and interlibrary loan services and does follow-up to ensure all requests are accurately fulfilled. Maintains and compiles up-to-date library statistics on circulation, attendance, reference questions, and other requested data. Provides ready reference services to library customers by locating required information using standard library reference tools, passing more difficult requests to the appropriate staff member. Explains the Dewey Decimal Classification System and general management of library resources to customers. Explains library rules, regulations, circulation procedures, and entitlements to library users and volunteers. Assists library users with library equipment.

Assists the supervisory librarian in developing and implementing programs and the marketing and publicity of library services and events. Prepares displays. Recommends titles for possible inclusion in the collection. Utilizes the on-line public access catalog and on-line databases such as DIALOG and OCLC First Search to prepare subject bibliographies. Performs routine clerical tasks. Picks up, sorts, and distributes library mail. Uses varied and advanced functions of word processing software to prepare, format, modify, edit, and print a variety of letters, reports, memos, and other text documents. Receives and transmits electronic mail with attachments. Assists with the technical services process as needed. Assists in conducting tours and group orientations. Refers difficult questions/problems concerning work processes to the appropriate staff member. Provides prompt and efficient circulation assistance. Effectively assists in training new staff in circulation service procedures. Courteously assists users in circulation and reference transactions. Effectively administers reserve and interlibrary loan services. Accurately updates, corrects, and queries circulation and reference databases. Effectively administers overdue notification system. Accurately maintains library statistics.

Effectively provides ready reference services. Promptly and effectively assists in developing and implementing programs. Properly and promptly performs routine clerical asks. Courteously receives and greets visitors and answers their questions. Promptly and courteously answers telephone calls. Effectively uses word processing software. Accurately recognizes differences in existing procedures and applications and makes choices from among established alternatives. Promptly receives and transmits electronic messages and attachments as appropriate. Performs other related duties as assigned.

MINIMUM QUALIFICATIONS:  Must have 1 year specialized experience in a library that provided specific knowledge of library rules, policies, and procedures for circulation and technical service. Must be able to read, write, and speak English. Must have experience or training that demonstrates the ability to perform computer data processing. Must have experience in a library that provides the applicant with general knowledge of standard library rules, policies, and procedures in circulation services. Must have typing experience. Work requires some physical exertion such as long periods of standing; recurring activities such as bending, crouching, stooping, stretching, and reaching; pushing loaded book trucks; and recurring lifting of moderately heavy items. Must be physically able to frequently lift boxes of up to 40 pounds. Must be able to reach up to 72 inches with or without the assistance of a step stool. Must be able to satisfactorily complete a pre-employment physical. Successful completion of a National Agency Check is required. Must possess skill in dealing with the public.

NOTE:  Some positions have special requirements. Selection may be tentative pending the completion of the satisfactory employment reference checks and receipt of proof of education (where applicable). Selectee may be required to complete a one (1) year probationary period. Participation in the Direct Deposit/Electronic Fund Transfer within the first 30 days of employment is required. We utilize E-Verify to confirm selectee’s eligibility to work in the United States. Salary is dependent on experience and/or education. This announcement may be used to fill additional vacancies within 60 days of closing date. For positions requiring travel more than twice per year, selectee will be required to obtain and maintain in good standing a Government-issued Travel Card for official government travel purposes.